Policies

DELIVERY TIME:
The average delivery time is 4-6 week, depending on the item and season. Occasionally certain parts will be in greater demand, so with this in mind may we suggest that if you are in a hurry, Please order early
NOTE: Tooling must be kept in good condition for parts to fit properly... be aware that when a mold is pulled for maintenance/repairs or cleaning, it may take additional time for the mold to be returned to service. On occasion during these routine cleaning/repairs a mold may be found to be no longer useable and may be discontinued. If this occurs you will be refunded in full & notified.

SHIPPING INFORMATION:
- Each factory shipment will be shipped freight collect F.O.B. that factory's location.
We ship via the most economical and efficient carriers. All items ship Truck Freight Collect unless stated otherwise. ALL ORDERS SHIP FREIGHT COLLECT UNLESS STATED OTHERWISE. (Freight Prepayment is NOT an option on these items except International orders which must be paid for inadvance). Please note that all freight companies charge and additional fee to deliver to a residence. To avoid these charges you may elect to provide us with a business address we can ship your order to. If no one is at the designated shipping location at the time of delivery - be aware the the freight company may charge an additional fee for redelivery.

ALL ITEMS SHIP TRUCK FREIGHT COLLECT UNLESS STATED OTHERWISE
This chart is for hood shipping rate. Please contact us for pricing on front ends & other items.


This chart should be used as a guideline only. For specific pricing please call us.
ALL ITEMS SHIP TRUCK FREIGHT COLLECT UNLESS STATED OTHERWISE This chart is for hood shipping rate. Please contact us for pricing on front ends & other items.

- Additional residential fee $45 - $55. + - for all truck shipments going to private residences. - Additional residential fee $46.00 + - for all steel shipments going to private residences. (This does not apply to shipments going to businesses or Dock Pick Ups.)
- Prices will vary depending on your distance from the shipping location.
This chart should be used as a guideline only.
To A	85.00 - 185.00
To B	75.00 - 120.00
To C	81.00 - 185.00
To D	99.00 - 180.00 (zip codes 100-104, 110-119)
To E	85.00 - 200.00
To F	110.00 - 210.00
To G	120.00 - 315.00 +

- Prices above are based on a one item minimum shipment. - Each factory shipment will be shipped freight collect F.O.B. that factory's location.

REFUSED SHIPMENTS:
Any customer refusing a shipment will be liable for the freight charges in both directions. The exception to this is if the shipment is damaged upon receipt. Refusals due to damage must be noted on the freight bill & signed by both the customer and driver of the freight company. Please notify us immediately if you have refused an item due to damage so we can promptly get a replacement item to you.

DAMAGED FREIGHT:
All merchandise is inspected prior to leaving. It is the carriers responsibility to deliver the merchandise in the same condition it was pick up in. Although damage seldom occurs, should this happen, YOU MUST WRIGHT DAMAGED ON THE DELIVERY TICKET. If the damage is severe you can refuse the shipment and let the carrier contact us for disposition. (You may want to contact us and report the extent of the damage.) However, if the product is only mildly damaged (chipped, scratched, bumped) contact the carriers claim department - get a claims form - file for repairs. DAMAGED PARTS ARE NOT RETURNABLE once the shipment has been signed for and accepted. (No exceptions!)

CANCELLATIONS:
Most orders can be canceled at any time up to one week of shipping date, for a full refund. Any order canceled after an item has shipped will be subject to all freight charges incurred.

Note: When you cancel an order you will be given a confirmation number to verify your cancellation. Write this number down immediately! If an order arrives at your location that you claim to have cancelled and you have no verification of your cancellation, you will be responsibly for any and all freight charges and a 30% restocking charge. Please Note: These are our policies and the original charge amount can not be charged back to your credit card or disputed with your issuing bank, without the cancellation number. This would be considered credit card fraud and will be prosecuted to the fullest extent of the law!

RETURNS:
Merchandise may be returned within 30 days from the date of shipping and with approval . Please contact us for a return authorization number - which must appear on the outside of the box being returned. All shipments approved for return must be freight prepaid and are special order and a 30% restocking fee. (Any Shipment being returned collect will be refused.) All return shipments must have a copy of the original invoice attached. All parts being returned must be unused and in original condition (not sanded/primed/drilled or painted etc...) and in the original shipping container. Refunds will be issued the day the product is received in by our receiving department. Returns may have to ship direct to the supplier. Please contact us for the correct address.

FREIGHT CHARGES & CRATING FEES ARE NOT REFUNDABLE.

GENERAL GUARANTEE / LIABILITY:
Our merchandise is guaranteed to be free from all defects in materials and workmanship, for 30 days or we will replace or refund the purchase price (excluding freight charges) at our option, any product found to be defective, subject to our inspection and approval.

All parts must be pre-fitted immediately prior to prep and paint, within the 30 day return period.

                          There will be no returns or exchanges
                        30 from the shipping date of the product.

All products must be professionally installed by certified installers, whom will assume all liability, responsibilities and risks involved with the use and installation of these products.

GUARANTEE / LIABILITY:
The company hereby disclaims all other warranties, whether expressed or implied, including but not limited to all warranties of merchantability and fitness for a particular purpose. The company is not responsible for damage caused by abuse, incorrect installation, modification, shipping, accidents or normal wear; nor is the company responsible for labor charges, inconvenience or other expenses related to installation or use of our products whether purchased from us or an independent reseller.

All parts must be pre- fitted immediately prior to prep and paint, within the 30 day return period.

                          There will be no returns or exchanges
                        30 from the shipping date of the product.

All products must be professionally installed by certified installers, whom will assume all liability, responsibilities and risks involved with the use and installation of these products.

The proper fastening devices to hold the parts secure will solely be determined by the installer.

Prices do not include freight charges - Truck freight items are always shipped collect. Prices, Specifications (here in) not guaranteed and availability subject to change without notification.